Build Your Dream Team in the Philippines with us

At Level Up, we specialize in Business Process Outsourcing (BPO) solutions tailored to meet your unique needs.

Looking to build your own team in the Philippines? Whether you need customer support, technical support, sales support, Spanish-bilingual professionals, IT-related expertise, or leadership roles, we can help you assemble and manage a dedicated team that works for your business.

With Level Up, you gain a trusted partner committed to helping your business thrive.

Ready to build your team and transform your operations? Contact us today and let us help you Level Up!

Your Benefits with Level Up BPO

Cost Efficiency

Save on recruitment, training, and overhead by accessing top-tier talent at a fraction of the cost. Reinvest your savings into other areas of growth without stretching your budget.

Custom Solutions

We provide tailored services that align with your business’s unique needs, culture, and goals, ensuring seamless integration and a perfect fit for every role.

Scalability

Adapt quickly to changing demands with flexible solutions that let you scale your team up or down efficiently, maintaining quality and agility as your business evolves.

Level Up helps you save, customize, and scale effortlessly—your growth starts here.

Business Process Outsourcing

Customer Service

  • Deliver exceptional service with dedicated teams handling inquiries, complaints, and customer satisfaction—building trust and loyalty for your brand.

Technical Support

  • Provide expert assistance to troubleshoot and resolve technical issues, ensuring uninterrupted service and happy clients.

Sales Support

  • Boost your revenue with skilled professionals managing lead generation, follow-ups, closing deals, and appointment setters, all while maintaining high-quality customer engagement.

Spanish Bilingual Professionals

  • Our bilingual professionals are fluent in Spanish and offer exceptional multilingual support, helping businesses communicate effectively with diverse audiences.

IT-related Roles

  • From programmers to system administrators, we provide skilled IT professionals who can develop, manage, and maintain your technology infrastructure.

Leadership Roles

  • Professionals who can oversee your operations, manage teams, streamline processes, and ensure your business objectives are met efficiently. These leaders act as an extension of your organization, driving performance and fostering growth within your team.

Click below to schedule a FREE consultation and see how

we can tailor our services to your business needs.

Why Choose Level Up for BPO?

  • Fully Managed Teams

    We recruit, onboard, train, and manage your outsourced team—so you don’t have to.

  • Performance Focused

    We ensure your KPIs and goals are consistently met or exceeded.

  • Scalable Solutions

    Whether you need a small team or an enterprise-level operation, our BPO services adapt to your business needs.

  • Cost-Efficiency

    Outsourcing reduces overhead costs while ensuring high-quality results.

WE OFTEN WORK WITH CLIENTS WHO ARE:

Coaches

Consultants

Agency Owners

Online Business Owners

E-commerce

Service Providers

If your business is ready to scale and grow, book a FREE Discovery Call with us today so we can help you find your perfect VA match!

Real Client, Real Results!

Have doubts? That's valid. But look... Here's What Our Clients Say About Their Results

I’ve been a client of Level up university for a year now and I love Pedro and the Virtual Assistant they found for me. My assistant has a perfect background for the work I do. He handles all my website page updates and workshop information, my emails through my CRM as well as support emails, and numerous other tasks.

He is a very positive person, and easy to work with. I always feel well supported by Pedro and the Level Up team. Thanks for keeping my business run smoothly.

Lisa Barnett

Founder of Akashic Knowing School

I love Dr. Pedro Fernan’s approach to running LevelUp, his virtual support organization. He finds the best matches based on needs, background and personality. He keeps his own teams and talents on a constant learning journey. He provides a back door to catch issues before they become problems.

He is always ready to consult on better ways of working with my virtual assistants. I’ve worked with multiple people already and love the experience.

Mike Wittenstein

CEO of Story Miners

We've had the pleasure of working with Pedro and his team, and we couldn't be happier with the results he's delivered. His expertise in overall business management has been invaluable in optimizing our operations and achieving our goals.

Most importantly, Level Up is a true partner. They has taken the time to understand our business and objectives, and works closely with our team to ensure that our strategies align with our overall vision.

Stephen Campbell

CEO of Credit Ready

I highly recommend level up as a project manager at RecordSetter. He has consistently shown exceptional adaptability, organizational skills, and innovative problem-solving across our complex projects. For outstanding project management expertise, I strongly encourage reaching out to Level Up, who will undoubtedly make a significant impact in any organization.

Corey Henderson

CEO of Record Setter

With just the right mix of enthusiasm and practicality, level up has quickly made himself an integral part of my team. level up is reliable and consistent.

He is an effective collaborator who can also manage complex tasks under his own supervision. I have confidence that our work together will lead to excellent results.

Matthew Hirsch

CEO of TerraCurrent

It has been an absolute pleasure working with Level Up. As the Founder and CEO of Business Development as a Service (www.BDaaS.Life), I rely heavily on having a talented Virtual Assistant to help me serve my clients and grow my business.The VAs I've contracted through Level Up have been top-notch - diligent, detail-oriented, and skilled across a range of digital and administrative tasks.

Bill Price

CEO of Business Development as a Service

Frequently Asked Questions

If you can’t find the answer you’re looking for, simply contact us and one of our

friendly staff members will be in touch with you within one (1) business day.

What services does Level Up provide? 

VA Services
A virtual assistant can do the day-to-day crucial work of your business, run the backend of your business, and/or manage ops.

Business Process Outsourcing

Our customizable BPO solutions provide skilled professionals—customer support reps, technical specialists, sales agents, appointment setters, bilingual experts, and IT roles—to streamline operations, enhance customer satisfaction, and drive growth. Whether it's managing client interactions or maintaining your tech infrastructure, we tailor services to meet your unique business needs.

Recruitment Process Outsourcing
We offer end-to-end recruitment solutions, managing sourcing, screening, and onboarding to help you find the best talent quickly and efficiently.

Lead Generation Services
Our targeted lead generation strategies deliver high-quality prospects, ensuring a steady pipeline to grow your sales and revenue.

Digital Marketing Services
We craft and execute result-driven digital marketing campaigns, social media management, and email marketing, to boost your online presence.

Website Development and Design
We design and develop custom websites that are visually appealing, user-friendly, and optimized for performance to meet your business goals.

What makes Level Up different from other Talent Agencies? 

Level Up BPO and VA Services specialize in matchmaking the client with the perfect VA or team. It’s based on the specific needs of the client and the profile in factors such as the niche, personality, and preferences, among other things.

What is the vision and mission of Level Up?

Vision: We exist to create opportunities for the future for both our Clients and Virtual Assistants. Level Up BPO and VA Services offer workforce and teams in the Philippines to business owners and professionals globally that offer effective and proven systems that enable maximum productivity, leadership, and skills to solve bottleneck problems.

Mission: Level Up BPO and VA Services is a high-performance and results-based company where we help business owners grow fast and save time by connecting them with top-notch Virtual Assistants.

What are the core values of Level Up? 

RESULTS - We deliver on our promises and provide a WOW experience for all our partners.

  • We establish clear expectations and consistently hold each other accountable

  • We review & take action on our metrics DAILY

  • We pursue all opportunities to completion – we communicate and close all loops

  • We operate daily from a place of integrity – always fulfilling our commitments


    PARTNERSHIP - We build collaborative, trusting relationships with all partners while appreciating and honoring our differences.

  • We demonstrate exceptional care in all interactions.

  • We are committed to engaged participation, vs. completing transactions

  • We seek to give first – operating from a place of “our” success vs. “my” success

    OWNERSHIP - We own our responsibilities & results with a no excuses mindset.

  • We do the work required to be successfulWe operate from a place of commitment vs. compliance

  • We are responsible for our own preparation – we are always fully prepared

  • We proactively seek out support where needed


    OPTIMISM - We seek to find a positive opportunity in every situation – rising above the challenges.

  • We respond with willingness and an open mind

  • We focus on the opportunity presented in every challenge

  • We are fast, fun, and friendly


    FLEXIBILITY - We are nimble – we move & adapt quickly to meet the needs & expectations of those we serve.

  • We consistently expect and embrace the unexpected

  • We recognize when we need to adapt to achieve the expected outcome

  • We get curious, ask clarifying questions, and work together to find solutions to challenges

    SIMPLICITY - We make things easy to understand - removing the unnecessary.

  • We eliminate confusion, redundancy or waste

  • We streamline processes to make the experience repeatable (duplicatable)

  • We reduce complexity

Is there a contract term required when working with Level Up? 

There is no required term of contract. Clients can end the engagement at any time. Level Up is confident in providing the utmost quality of service that surely will want clients to stay and continue working with us. 

Is there a contract fee?

No. While there is no contract fee, we would request for an upfront deposit of 50% based on your expected monthly invoice in which we can use in case there is a) delayed payment b) non-payment and/or c) end of contract agreement. Extra funds will be refunded back to the client.

What are the different types of Virtual Assistants? 

Our Virtual Assistants are trained to support various critical functions for your business:

Admin VA: Expert in handling daily tasks crucial to business operations, such as scheduling, data entry, and email management.
Tech VA: Skilled in connecting, automating, and managing the backend systems of your business.
Business Manager VA: Equipped to manage and lead day-to-day projects, operations, and teams, combining high-level administrative and technical expertise.

What types of roles do your BPO and RPO services cover?

Our BPO and RPO solutions provide support for a wide range of roles to optimize your business:

Customer Support Representatives: Delivering excellent client service by managing inquiries, resolving issues, and ensuring customer satisfaction.
Technical Support Specialists: Offering expert assistance to troubleshoot technical issues, maintain systems, and ensure your business operates smoothly.
Sales Agents: Driving revenue through lead generation, cold calling, and closing deals to help you achieve your sales targets.
Appointment Setters: Scheduling meetings, managing follow-ups, and keeping your calendar optimized for seamless client interactions.
Spanish Bilingual Professionals: Providing multilingual support for businesses catering to diverse markets, ensuring clear communication and enhanced client relationships.
IT-Related Roles: Supplying skilled professionals, such as programmers, system administrators, and IT consultants, to manage and enhance your technology infrastructure.

These roles are customizable to meet your business’s specific needs, helping you achieve operational efficiency and strategic growth.

What happens after you find a VA for my business?

There will be a monthly coaching call with the client and Level Up CEO to further maximize the utilization of VAs and their potentials. Address any issues and strengthen the engagement. 

Are Level Up VAs trained and experienced already?

We only hire VAs that are experts in the field. We find the match that fits your qualifications and requirements. Furthermore, they go through our training program; Basic VA Training, AI and Tech, Leadership Training, Project Management and Lean Six Sigma Training.

Will the VA work in my timezone? 

Yes, our VAs are trained and flexible to work based on the timezone of the client. 

How do I get started?

Book a Discovery Call here at: https://www.levelupbpovaservices.com/contact

What are the top 5 tasks I can delegate to a VA? 

1. Administrative Support From scheduling meetings to managing emails, VAs can handle all your administrative tasks efficiently.

2. Social Media ManagementLet VAs manage your social media posts, engage with your audience, and grow your online presence.

3. Client Communication VAs can take care of client follow-ups, appointment reminders, and customer service inquiries.

4. Content Creation Delegate blog posts, newsletters, and other content creation tasks to your VA for consistent output.

5. Data Entry and ResearchVAs can handle data entry, market research, and other time-consuming tasks to keep you informed and organized.

Do they speak good English? 

Absolutely!

What is the timeline to find a VA for me? 

The process typically takes approximately one week.

How do I know if I’m ready for a VA?

If you're ready to grow and scale your business, feeling overwhelmed by day-to-day administrative tasks, needing to close more deals while building your brand and online presence, brimming with vision and ideas but feeling stuck, and have the operational funds to support a VA—then it's time to take the next step.

Hire a Virtual Assistant without the risk!

Say goodbye to the hassle of hiring. At Level Up BPO and VA Services , we’ve done the hard work for you—training, vetting, and managing skilled Virtual Assistants who are ready to help your business thrive.

Your next great hire is just a conversation away!

Book a Discovery Call today, and let’s match you with the perfect VA to help your business soar.

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