That’s why we offer skilled, dependable professionals from the Philippines, ensuring that your business can thrive without the stress of handling everything on your own.
Level Up BPO and VA Services is a high-performance and results-based company where we help business owners grow fast and save time by connecting them with top-notch Virtual Assistants.
We exist to create opportunities for the future for both our Clients and Virtual Assistants. Level Up BPO and VA Services offer workforce and teams in the Philippines to business owners and professionals globally that offer effective and proven systems that enable maximum productivity, leadership, and skills to solve bottleneck problems.
Despite my extensive experience, running my own business presented numerous challenges until I discovered the power of virtual assistants. They transformed my operations by managing my social media platforms, automations and workflows, and administrative tasks including operations and project management.
This support has given me the freedom to enjoy golf, family time, and watch my baby grow. Our online presence has flourished, leading to more referrals and smoothly running the business with minimal oversight.
I’m excited to offer this expertise to clients worldwide. "Whether you need a tech VA to run the backend of your business or an administrative VA to do to day-to-day crucial work, or a business manager VA who can get things done and manage your entire operations, our team is here to help you achieve your business objectives.
As the heart of our business, Maria Angelic Fernan brings a nurturing and steady presence that fuels our team and supports our vision. Although she has often worked behind the scenes, her impact is felt in every part of our journey. Balancing the roles of a dedicated mother and a steadfast partner, she has been a quiet force, providing unwavering support and guidance that have allowed us to thrive.
Her passion for our mission and commitment to our values make her an essential pillar of our success, embodying the spirit of care and dedication that we strive to bring to every client and project.
At the heart of our organization is a talented and driven leadership team that brings expertise, innovation, and dedication to every aspect of our operations. Each member plays a pivotal role in ensuring our success and delivering exceptional results.
I’ve been a client of Level up university for a year now and I love Pedro and the Virtual Assistant they found for me. My assistant has a perfect background for the work I do. He handles all my website page updates and workshop information, my emails through my CRM as well as support emails, and numerous other tasks.
He is a very positive person, and easy to work with. I always feel well supported by Pedro and the Level Up team. Thanks for keeping my business run smoothly.
Lisa Barnett
Founder of Akashic Knowing School
I love Dr. Pedro Fernan’s approach to running LevelUp, his virtual support organization. He finds the best matches based on needs, background and personality. He keeps his own teams and talents on a constant learning journey. He provides a back door to catch issues before they become problems.
He is always ready to consult on better ways of working with my virtual assistants. I’ve worked with multiple people already and love the experience.
Mike Wittenstein
CEO of Story Miners
We've had the pleasure of working with Pedro and his team, and we couldn't be happier with the results he's delivered. His expertise in overall business management has been invaluable in optimizing our operations and achieving our goals.
Most importantly, Level Up is a true partner. They has taken the time to understand our business and objectives, and works closely with our team to ensure that our strategies align with our overall vision.
Stephen Campbell
CEO of Credit Ready
I highly recommend level up as a project manager at RecordSetter. He has consistently shown exceptional adaptability, organizational skills, and innovative problem-solving across our complex projects. For outstanding project management expertise, I strongly encourage reaching out to Level Up, who will undoubtedly make a significant impact in any organization.
Corey Henderson
CEO of Record Setter
With just the right mix of enthusiasm and practicality, level up has quickly made himself an integral part of my team. level up is reliable and consistent.
He is an effective collaborator who can also manage complex tasks under his own supervision. I have confidence that our work together will lead to excellent results.
Matthew Hirsch
CEO of TerraCurrent
It has been an absolute pleasure working with Level Up. As the Founder and CEO of Business Development as a Service (www.BDaaS.Life), I rely heavily on having a talented Virtual Assistant to help me serve my clients and grow my business.The VAs I've contracted through Level Up have been top-notch - diligent, detail-oriented, and skilled across a range of digital and administrative tasks.
Bill Price
CEO of Business Development as a Service
VA Services
A virtual assistant can do the day-to-day crucial work of your business, run the backend of your business, and/or manage ops.
Business Process Outsourcing
Our customizable BPO solutions provide skilled professionals—customer support reps, technical specialists, sales agents, appointment setters, bilingual experts, and IT roles—to streamline operations, enhance customer satisfaction, and drive growth. Whether it's managing client interactions or maintaining your tech infrastructure, we tailor services to meet your unique business needs.
Recruitment Process Outsourcing
We offer end-to-end recruitment solutions, managing sourcing, screening, and onboarding to help you find the best talent quickly and efficiently.
Lead Generation Services
Our targeted lead generation strategies deliver high-quality prospects, ensuring a steady pipeline to grow your sales and revenue.
Digital Marketing Services
We craft and execute result-driven digital marketing campaigns, social media management, and email marketing, to boost your online presence.
Website Development and Design
We design and develop custom websites that are visually appealing, user-friendly, and optimized for performance to meet your business goals.
Level Up BPO and VA Services specialize in matchmaking the client with the perfect VA or team. It’s based on the specific needs of the client and the profile in factors such as the niche, personality, and preferences, among other things.
Vision: We exist to create opportunities for the future for both our Clients and Virtual Assistants. Level Up BPO and VA Services offer workforce and teams in the Philippines to business owners and professionals globally that offer effective and proven systems that enable maximum productivity, leadership, and skills to solve bottleneck problems.
Mission: Level Up BPO and VA Services is a high-performance and results-based company where we help business owners grow fast and save time by connecting them with top-notch Virtual Assistants.
RESULTS - We deliver on our promises and provide a WOW experience for all our partners.
We establish clear expectations and consistently hold each other accountable
We review & take action on our metrics DAILY
We pursue all opportunities to completion – we communicate and close all loops
We operate daily from a place of integrity – always fulfilling our commitments
PARTNERSHIP - We build collaborative, trusting relationships with all partners while appreciating and honoring our differences.
We demonstrate exceptional care in all interactions.
We are committed to engaged participation, vs. completing transactions
We seek to give first – operating from a place of “our” success vs. “my” success
OWNERSHIP - We own our responsibilities & results with a no excuses mindset.
We do the work required to be successfulWe operate from a place of commitment vs. compliance
We are responsible for our own preparation – we are always fully prepared
We proactively seek out support where needed
OPTIMISM - We seek to find a positive opportunity in every situation – rising above the challenges.
We respond with willingness and an open mind
We focus on the opportunity presented in every challenge
We are fast, fun, and friendly
FLEXIBILITY - We are nimble – we move & adapt quickly to meet the needs & expectations of those we serve.
We consistently expect and embrace the unexpected
We recognize when we need to adapt to achieve the expected outcome
We get curious, ask clarifying questions, and work together to find solutions to challenges
SIMPLICITY - We make things easy to understand - removing the unnecessary.
We eliminate confusion, redundancy or waste
We streamline processes to make the experience repeatable (duplicatable)
We reduce complexity
There is no required term of contract. Clients can end the engagement at any time. Level Up is confident in providing the utmost quality of service that surely will want clients to stay and continue working with us.
No. While there is no contract fee, we would request for an upfront deposit of 50% based on your expected monthly invoice in which we can use in case there is a) delayed payment b) non-payment and/or c) end of contract agreement. Extra funds will be refunded back to the client.
Our Virtual Assistants are trained to support various critical functions for your business:
Admin VA: Expert in handling daily tasks crucial to business operations, such as scheduling, data entry, and email management.
Tech VA: Skilled in connecting, automating, and managing the backend systems of your business.
Business Manager VA: Equipped to manage and lead day-to-day projects, operations, and teams, combining high-level administrative and technical expertise.
Our BPO and RPO solutions provide support for a wide range of roles to optimize your business:
Customer Support Representatives: Delivering excellent client service by managing inquiries, resolving issues, and ensuring customer satisfaction.
Technical Support Specialists: Offering expert assistance to troubleshoot technical issues, maintain systems, and ensure your business operates smoothly.
Sales Agents: Driving revenue through lead generation, cold calling, and closing deals to help you achieve your sales targets.
Appointment Setters: Scheduling meetings, managing follow-ups, and keeping your calendar optimized for seamless client interactions.
Spanish Bilingual Professionals: Providing multilingual support for businesses catering to diverse markets, ensuring clear communication and enhanced client relationships.
IT-Related Roles: Supplying skilled professionals, such as programmers, system administrators, and IT consultants, to manage and enhance your technology infrastructure.
These roles are customizable to meet your business’s specific needs, helping you achieve operational efficiency and strategic growth.
There will be a monthly coaching call with the client and Level Up CEO to further maximize the utilization of VAs and their potentials. Address any issues and strengthen the engagement.
We only hire VAs that are experts in the field. We find the match that fits your qualifications and requirements. Furthermore, they go through our training program; Basic VA Training, AI and Tech, Leadership Training, Project Management and Lean Six Sigma Training.
Yes, our VAs are trained and flexible to work based on the timezone of the client.
Book a Discovery Call here at: https://www.levelupbpovaservices.com/contact
1. Administrative Support From scheduling meetings to managing emails, VAs can handle all your administrative tasks efficiently.
2. Social Media ManagementLet VAs manage your social media posts, engage with your audience, and grow your online presence.
3. Client Communication VAs can take care of client follow-ups, appointment reminders, and customer service inquiries.
4. Content Creation Delegate blog posts, newsletters, and other content creation tasks to your VA for consistent output.
5. Data Entry and ResearchVAs can handle data entry, market research, and other time-consuming tasks to keep you informed and organized.
Absolutely!
The process typically takes approximately one week.
If you're ready to grow and scale your business, feeling overwhelmed by day-to-day administrative tasks, needing to close more deals while building your brand and online presence, brimming with vision and ideas but feeling stuck, and have the operational funds to support a VA—then it's time to take the next step.
Say goodbye to the hassle of hiring. At Level Up BPO and VA Services , we’ve done the hard work for you—training, vetting, and managing skilled Virtual Assistants who are ready to help your business thrive.
Your next great hire is just a conversation away!
Book a Discovery Call today, and let’s match you with the perfect VA to help your business soar.
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